Terms of Use | E Care Medical Supplies Houston TX

Terms of Use

Please Read These Terms Before Using Our Website or Services

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Welcome to E Care Medical Supplies. By accessing or using our website, products, or services, you agree to be bound by the following Terms of Use. Please read them carefully before browsing our site or placing an order. If you do not agree with these terms, please do not use our website or services.

These Terms of Use apply to all visitors, customers, and users of our website at ecaremedicalsupplies.com, as well as anyone who contacts us by phone, email, or in person at our Houston showroom. We may update these terms at any time, so we encourage you to review this page periodically.

Have questions about these terms? Our team is happy to help.

CONTACT US WITH QUESTIONS

Terms at a Glance: By using our website or services you accept these terms. We reserve the right to adjust pricing, update content, and modify these terms at any time. Our products are intended for adults 18 and older. Questions? Call (713) 695-4939.

Acceptance of Terms

By accessing, browsing, or using this website, or by purchasing or renting products and services from E Care Medical Supplies, LLC, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you are acting on behalf of a company or organization, you represent that you have the authority to bind that entity to these terms.

Use of This Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. Specifically, you agree not to:

  • Use the site in any way that violates applicable local, state, national, or international laws or regulations
  • Transmit or attempt to transmit unsolicited or unauthorized advertising, promotional materials, or spam
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity
  • Attempt to gain unauthorized access to any part of our website, server, or connected systems
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
  • Use automated tools (bots, scrapers, crawlers) to extract data from our website without our prior written consent

We reserve the right to terminate or restrict access to our website at our sole discretion, without notice, for conduct that we believe violates these Terms of Use or is harmful to other users, us, or third parties.

Pricing, Products & Availability

We strive to provide accurate and up-to-date product information, pricing, and availability on our website. However, please be aware of the following:

  • Price adjustments: We reserve the right to make adjustments to prices at any time due to errors, changing market conditions, product discontinuation, or typographical errors in advertisements.
  • Manufacturer price changes: E Care Medical Supplies, LLC is not responsible for manufacturer price changes, which may occur at any time without notice.
  • Product images: Images on this website may not exactly reflect the product you receive. Design revisions and color variations may exist.
  • Product availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.
  • Errors & omissions: In the event a product is listed at an incorrect price or with incorrect information due to a typographical error, we reserve the right to cancel any orders placed for that product.

Orders, Payments & Returns

By placing an order with us, you agree to the following:

  • Order acceptance: Receipt of an order confirmation does not constitute our acceptance of an order. We reserve the right to accept or decline any order at our discretion.
  • Payment: Full payment is required before products are shipped or delivered. We accept major credit cards, cash, and checks (checks must clear prior to delivery).
  • Return eligibility: Returns are subject to our return policy. Not all items are eligible for return. Please contact us before returning any product.
  • Free shipping returns: If a product qualified for free shipping and is returned, actual outbound shipping costs will be deducted from any applicable refund.
  • Delivery fees: Delivery fees are non-refundable once a delivery has been dispatched. Please refer to our Shipping & Delivery Policy for full details.

Rental Equipment Terms

Rental of medical equipment from E Care Medical Supplies is subject to the following terms:

  • Minimum rental period: Most rental equipment carries a minimum rental period of one week. Weekly and monthly rental options are available.
  • Rental payments: Rental fees are due at the time of pickup or delivery. We accept cash, major credit cards, and checks (checks must clear before delivery).
  • Deposit: No deposit is required when paying by major credit card. A deposit may apply for other payment methods.
  • Renter responsibility: The renter is responsible for the safe keeping and proper use of all rented equipment. Any damage beyond normal wear and tear may result in additional charges.
  • Return condition: All rental equipment must be returned in clean, functional condition. Failure to return equipment may result in additional rental charges or fees.
  • Cancellation: A minimum 24-hour cancellation notice is required for all scheduled rentals and deliveries. Cancellation fees may apply for late cancellations.

EXPLORE RENTAL EQUIPMENT

Intellectual Property

All content on this website — including but not limited to text, graphics, logos, images, product descriptions, and software — is the property of E Care Medical Supplies, LLC or its content suppliers and is protected by applicable copyright and intellectual property laws.

  • You may not reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of our website content without our express written permission.
  • You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information of ours without prior written consent.
  • Any unauthorized use of our content may violate copyright, trademark, and other applicable laws and could result in legal action.

Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied. E Care Medical Supplies, LLC does not warrant that:

  • The website will be uninterrupted, error-free, or free of viruses or other harmful components
  • The results obtained from using the website will be accurate or reliable
  • The quality of any products, services, or information obtained through the website will meet your expectations

Product warranties are provided by the original manufacturers. Please refer to the manufacturer documentation included with your product for specific warranty terms and conditions.

Limitation of Liability

To the fullest extent permitted by applicable law, E Care Medical Supplies, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, or goodwill — arising out of or in connection with your use of (or inability to use) our website, products, or services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or relating to these Terms of Use or your use of our products and services shall not exceed the amount you paid to us for the specific product or service giving rise to the claim.

Medical Disclaimer

The content on this website is provided for general informational purposes only and is not intended as medical advice. E Care Medical Supplies sells and rents medical equipment and supplies but does not provide medical diagnoses, treatment recommendations, or professional healthcare services.

Always consult a qualified healthcare professional before using any medical equipment or making decisions about your care. The information on this website does not substitute for professional medical advice, diagnosis, or treatment.

Third-Party Links

Our website may contain links to third-party websites for your convenience. These links do not constitute an endorsement of those websites or their content. We have no control over and are not responsible for the content, privacy practices, or terms of any third-party sites. We encourage you to review the terms and privacy policies of any external sites you visit.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Harris County, Texas.

Changes to These Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website or services after any changes are posted constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed.

Related Policies

These Terms of Use are part of a broader set of policies that govern your relationship with E Care Medical Supplies. We encourage you to review all of our policies:

Have a question about our terms, policies, or your order? Our team is happy to help — reach out anytime.

CALL US WITH YOUR QUESTIONS 📞 (713) 695-4939

Visit Our Houston Showroom

We're a locally owned and operated medical supply store proudly serving Houston and surrounding communities. Come see us in person — no prescription or insurance required.

  • Local Medical Supply Store – Real people, not just a website. We're here to help you every step of the way.
  • Top Rated & Most Trusted – #1 choice for Houston families, with 4.8 stars on Google.
  • Same-Day Store Pickup – Many items are in stock and ready to go immediately.
  • Fast Same-Day & After-Hours Delivery – We deliver medical equipment right to your door, even after hours.
  • No Prescription Needed – Buy or rent directly without approvals or insurance requirements.

4306 Fulton St. Suite A-2, Houston, TX 77009

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